AI answer visibility

Does ChatGPT recommend you, or your competitor?

Your buyer asks an assistant which vendor to use. It answers with two or three names. I measure how often yours is one of them, then do the work to change it.

No call required. Invoice within 24 hours, fixed scope, 14-day unconditional refund, and you keep the document either way.

  • Reply within 24 hours
  • Scope and price in writing
  • Month to month, no lock-in
Public teardown

One buyer question, read across three assistants.

Help desk category · July 29, 2026 · not a client · run it yourself
The buyer asks

What’s the best help desk software for a support team of about 15 agents?

Named most often across 24 answers
  1. 1Zendesk15 of 24
  2. 2Freshdesk13 of 24
  3. 3Help Scout12 of 24
Free open source, also namedZammad (avg. pos 2.5) · osTicket (avg. pos 3.5) · FreeScout (avg. pos 4.2)

Eight questions a support manager actually asks, run across three assistants. The names above are what came back. A well-funded vendor in this category was named in 2 of the 24 answers, and I am not going to name them on a public page.

  • Three free projects outranked most paid vendors. Zammad, osTicket and FreeScout have no marketing budget and better average positions than several companies that do.
  • The second most cited source was reddit.com, behind only zendesk.com. That is where the answer is being assembled, and no amount of work on your own site reaches it.
  • Paste the question above into any assistant right now. If your category works like this one, you already know whether you have a problem.
The problem

Ten blue links became one answer with three names in it.

When someone asks an assistant for a vendor, they do not get a list to compare. They get an answer, with two or three names. If yours is not there, you did not lose a ranking position. You were not in the conversation.

  • You cannot buy your way in. There is no ad slot inside an answer. It is built from what already exists about you.
  • Ranking first does not put you there. Assistants pull from sources they trust. In the category I measured, the second most cited domain was reddit.com.
  • Free tools are beating funded ones. In help desk, three free open source projects were named more often than most paid vendors.
  • What gets built compounds. Stop paying for ads and you disappear the same month. Citations do not work that way.
The method, published

Nobody who cannot do the work publishes how they measure it, so here it is. A fixed set of 20 buyer questions, agreed on day one and frozen. Four assistants. Fresh sessions, no memory, no custom instructions. Re-run weekly.

One question on its own is noisy: assistants rotate the order and the tail of the brands they name, so a single answer proves nothing. The aggregate of 20 questions across four assistants carries a margin of about 7 points, and averaging the last four weekly runs brings it near 3.5. That is why the set is 20 questions and not 5, and it is the reason I will not promise a move smaller than 10 points: below that, it is indistinguishable from noise.

How it works

Three steps, and the third one is the report.

01Baseline, before anything changesWe agree on 20 questions your buyers actually ask an assistant. I run all of them across four assistants and save the full answer text, the model version and the date. You own that document. It is the only honest starting line.
02The work, on those 20 questionsAnswers get built from your pages, from third-party comparisons, from forums and from reviews. I write what an assistant can quote, fix what blocks it, and go work the sources outside your site that are already being cited instead of you.
03The same 20 questions, re-run in front of youSame prompts, same four assistants, fresh sessions with no memory. You see what moved and what did not, and you can re-run every prompt yourself. That is the whole report.
What you get

You should never wonder what you are paying for.

  • Your baseline number: in how many of the 20 answers your brand is named today, with the margin of error
  • The full answer text from four assistants, per question, with model version and date
  • Every competitor that appeared, how often, and in what average position
  • Which domains the assistants are citing to build those answers, ranked
  • The questions where you are absent, which is the actual work list
  • A 90-day plan tied to those questions, not to a content quota
The actual deliverable

This is the document, not a description of it.

Below is a real run from July 29, 2026: 40 buyer questions, three assistants, 120 answers. Competitor names are masked because it is a live category, but the numbers are untouched. Yours arrives with the names visible and the full answer text per question.

Who is winning120 answers · 3 assistants
BrandNamedAvg. posDomain cites
Competitor A253.137
Your brand184.723
Competitor B184.719
Competitor C153.323
Competitor D135.211

Read it like this: you are tied on mentions with Competitor B, but sitting at 4.7 in average position against 3.1 for the leader. And your domain is cited 23 times, nearly as often as Competitor C, so assistants are reading you and still naming someone else. That gap is the work.

Where the answers come fromcited domains, ranked
  • 125official-platform.gov
  • 37competitor-a.com
  • 26youtube.com
  • 23competitor-c.com
  • 23your-domain.com

This is the half nobody works on. A tool that publishes to your blog cannot touch the official platform, a competitor’s domain, or YouTube, and in this category those three carry more weight than your own site.

The full document also carries every question with its verbatim answer per assistant, the model version and date, your baseline with its margin of error, and the list of questions where you are absent. That last list is the 90-day plan.

What this is not

You do not have a publishing problem. You have an answer problem.

Tools that publish
  • Write and publish articles to your site on a schedule
  • Report Google Search Console clicks and impressions
  • Only touch domains you own
  • Never read the answer an assistant gives your buyer
  • Solve volume, which is a real problem worth solving cheaply
This
  • Starts by reading the answer, word for word, with the date
  • Reports in how many of 20 buyer answers you are named
  • Works the third-party sources that are being cited instead of you
  • Re-runs the same prompts so you can verify the change yourself
  • Solves being absent, which volume alone does not fix

If volume already ran and the answer still names someone else, that is what this is for. If it has not, buy the cheap tool first. I would rather say that than sell you the wrong thing.

Before you pay anything

See your own number first, free.

Tell me your domain and your category and I run eight buyer questions across three assistants, then send you what came back: whether you were named, and which competitors were.

  • Free, and I mean it. No trial, no card, no call. If the answer is that you already show up everywhere, I will tell you that and you should not buy anything.
  • I run it by hand within 24 hours. Not a widget that spits out a score. The same tool I would use on a paid engagement, on eight of your questions instead of twenty.
  • Your email is for sending you the result. No sequence, no newsletter, no list. If you never reply, you never hear from me again.

Four fields, because I need to know what to run. Nothing here is optional theater.

Guarantee

What I will not promise, first.

Not guaranteed, and why

Not traffic. Not revenue. Not position. Not any number past 90 days.

My first AEO engagement has not completed 90 days, so I have no data to put a percentage on, and I am not going to borrow someone else’s. When I have it, this section changes and the guarantee below gets a number.

On the $1,500 diagnosticUnconditional 14-day refund.

If the diagnostic is not worth what you paid, email me within 14 days and I refund it in full. No form, no justification, no clawback on anything I already gave you. You keep the baseline document and every prompt in it.

On the retainerThe 30-day citation guarantee.

On day one we agree on 20 buyer questions and record what four assistants answer today: full response text, model version, date, in a document you own. Within 30 days of the first published change your brand is named in at least one of those 20 answers, or the next month is free and I keep working until it is.

How it is measured: the same 20 prompts, the same four assistants, fresh sessions with no memory and no custom instructions. Named means your brand name appears in the answer text. You can re-run every prompt yourself.

Conditions, so this is claimable and not decoration
  1. CMS and analytics access in week one
  2. You publish or approve what I send within 5 business days
  3. No site migration or robots change that invalidates the baseline
  4. It covers the 20 questions agreed on day one, not questions added later
Pricing

Order the diagnostic without a call. Decide the rest after.

01

Diagnostic

$1,500one time

Order it without talking to anyone. Invoice within 24 hours, fixed scope, 14-day unconditional refund.

  • 20 buyer questions agreed with you, then frozen
  • Four assistants, full answer text with model version and date
  • Your baseline number with its margin of error
  • Every competitor named, how often and in what average position
  • The domains being cited to build those answers, ranked
  • A 90-day work list tied to the questions where you are absent
Order the diagnostic
02

Presence

Most asked for
$1,800per month

The work, run async. Starts after a diagnostic, which is credited in full against your first month.

  • Weekly measurement of the same 20 questions
  • Four pieces a month written so an assistant can quote them verbatim
  • Your own data, pricing and comparisons, which is what gets cited
  • Technical markup so your pages are legible to agents
  • Third-party sources worked directly: reviews, listings, comparisons
  • The 30-day citation guarantee
Start with the diagnostic
03

Operator

$3,500per month

For when answer visibility is a sales channel and not an experiment.

  • Everything in Presence
  • Eight pieces a month plus comparison pages against your real competitors
  • Presence in the forums and communities your category is argued in
  • Attribution: which leads arrived from an assistant answer
  • A recorded monthly walkthrough of the numbers and next month's plan
Start with the diagnostic

Prices in USD, month to month, no lock-in on the retainers. The diagnostic is credited in full against your first month if you continue. The diagnostic tells you whether you need a retainer at all, and sometimes the answer is that you do not.

Order the diagnostic

No call, no sales process. An invoice and a date.

Four fields and you are done. I send the invoice within 24 hours, the baseline run starts when it clears, and the document is with you inside five business days.

  • Invoice, not a card. Your finance team needs a document to pay against anyway, so that is what you get. Bank details in USD, GBP or EUR.
  • USD 1,500, fixed. No scoping call to arrive at a number, no proposal deck, no negotiation. This is the price on the page.
  • 14-day unconditional refund. If the document is not worth what you paid, email me and I refund it. You keep the document.
  • Credited in full against your first month if you continue with a retainer.

Not sure yet? Get your number free first, up at the top of this page.

Who does the work

One person. Me.

I am Santiago, I work from Chile, and I run the measurement and the work myself. There is no team, no account manager and no junior writing your content.

What I can prove today is adjacent, and I would rather label it than dress it up: I took an online store I operate from almost no organic traffic to 6,270 monthly clicks in six months, with 98% of its revenue coming from organic and zero ad spend in the last measured period. That is SEO and conversion work, not AEO.

AEO is new for everyone selling it, including the shops charging $3,000 a month. The difference is that I measure it, I publish the method, and I will show you the number before you commit to anything.

Current status, stated plainly

Zero AEO engagements with 90 days completed. That is why there is no percentage promised on this page and no logos in the header. When the first one finishes, this section changes and the guarantee gets a number.

Capacity: one person doing the work means two new retainers a month. The scheduler shows the first week actually open. That is a calendar, not a countdown.

Questions

The objections, answered straight.

Isn't this just SEO?

No, and the difference is measurable. Ranking first on Google does not put you in the answer: assistants build answers from sources they trust, and plenty of those are not your site. In the category I measured on July 29, the second most cited source was reddit.com. No amount of on-page work moves that.

Why not a $39/month tool?

If your problem is publishing volume, a $39 tool solves it and you should buy it. Those tools publish to your site and report Google Search Console clicks. They never check the answer. This starts and ends with the answer, and about half of what shapes it lives on domains you do not own.

How do you measure it?

A fixed set of 20 buyer questions, four assistants, fresh sessions with no memory and no custom instructions, re-run weekly. One question in isolation is noisy because assistants rotate the order and the tail of brands they name. The aggregate of 20 questions across four assistants has a margin of about 7 points, which is why the question set is 20 and not 5.

You have no case studies. Why should I pay $1,500?

Because the diagnostic is not a promise, it is a document. You get your number, the full answers, your competitors and the work list, and a 14-day unconditional refund. If it is not worth what you paid, you email me and keep the document. I am not asking you to trust a percentage I have not earned yet.

Why not just have someone on my team do this?

You can, and for eight questions once you should. It stops working when you need it repeatable: one question asked once tells you nothing, because assistants rotate which brands they name and in what order. You need a frozen question set, fresh sessions with no memory, the same run every week, and enough volume that the aggregate is stable rather than noise. That is a measurement system, not an afternoon. And the harder half is not measuring, it is getting cited on domains you do not control.

What if the assistants change how they pick sources?

Then results move for reasons neither of us controls, and I will tell you that with the data instead of taking credit or hiding it. It is the structural risk of this channel and I would rather you hear it from me before you pay than discover it at month three.

Do I have to get on a call?

No, and that is deliberate. This runs async: you fill four fields, I invoice you within 24 hours, the baseline arrives as a document, and every month you get a report plus a recorded walkthrough you can watch at 11pm and forward to whoever signs the invoice. Retainers need a few things agreed in writing before they start, and that happens over email. If you want a live call I will do one, but nothing here is designed around getting you on the phone.

Start here

See today’s answer before you change anything.

The diagnostic gives you your number, the full answers from four assistants, every competitor that appeared and the work list. 14-day unconditional refund, and the document is yours either way.

Does ChatGPT recommend you, or your competitor? · SM Growth